Kontakt – Persönliche IT-Beratung

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Questions

Here you will find answers to frequently asked questions

How quickly does MKJC respond?

We respond to emails within 24 hours. Phone inquiries are handled immediately. Our support team is available weekdays from 8 AM to 6 PM.

What payment methods do you accept?

We accept bank transfers, credit cards, and SEPA direct debits. For business customers, we offer flexible payment terms. Contact us for individual arrangements.

Is technical support available?

Yes, our support team provides 24/7 assistance with technical questions. You can reach us by email, phone, or via the support portal. All customers have access to our knowledge base.

Can we schedule an appointment?

Absolutely. Call us or use our contact form. We'll find a suitable time for a personal consultation. Consultations are free and non-binding.

Do you offer training?

Yes, we offer training for our Cloud Services. This can take place on-site or online. Speak to our team about your requirements.