IT Systems House Augsburg
IT support for Swabia – Augsburg, Friedberg & region
IT support in Augsburg and the Bavarian-Swabian area: VoIP, cloud hosting and Microsoft 365 with a personal point of contact.
ICT Solutions for VoIP, Cloud Telephony, and Microsoft Infrastructure
Custom End-to-End Solutions - from Planning to Operation
In-house or flexible from the cloud
100% non-binding & personal
How can we help you?
IT Systems House Augsburg – IT partner for Bavarian Swabia
With over 300,000 inhabitants, Augsburg is the third-largest city in Bavaria and the economic centre of Bavarian Swabia – a region with a strong traditional industry, an SME sector grown over generations and a dense landscape of tax consultancies, law firms and notary's offices. For all these companies, we are a reliable partner as an IT systems house in Augsburg for telephony, cloud hosting and Microsoft 365 environments.
SMEs and the liberal professions in Swabia
Swabia is the land of the SME. Family businesses in their second or third generation, tax consultancy firms with long-standing client relationships, property developers with regional roots, paving contractors and stonemasons – they are all united by the fact that the IT has to run reliably without an in-house IT department being maintained. This is exactly where we come in: we take responsibility for telephony, servers, cloud, backups and Microsoft 365, while you concentrate on your core business.
Cloud telephony and disaster recovery
With our VoIP solutions from the cloud, we make you independent of ISDN restrictions and create the basis for cross-site working between Augsburg, Mering, Friedberg or more distant branches. In the event of hardware failures, power outages or disaster recovery scenarios, you remain reachable thanks to automatic failover – calls are redirected to second sites or mobile devices, without your staff and customers even noticing the outage.
Cloud hosting in a German data centre
For tax consultants, notary's offices and manufacturing SMEs, data storage in Germany is a duty, not a wish. We operate your servers, databases and applications in a German data centre with a redundant setup, a multi-level security architecture (VLANs, firewalls, IDS/IPS) and automated backups. We additionally build hybrid solutions with local servers if required – for example for Audi suppliers in Aichach or mechanical engineers in the region.
Microsoft 365 with an Augsburg industry focus
We migrate mailboxes, structure documents in SharePoint, integrate Microsoft Teams as a central communication tool and connect local Active Directory structures via hybrid models. For property developers, property management companies and architecture firms in the region, we set up tailored permission structures for project folders and client information.
Industry expertise from real projects
With references such as the City of Memmingen (cross-school cloud telephony for 19 schools), the municipality of Dasing (virtual phone system with door-intercom integration) or industrial companies such as C+R Hydraulics (ISDN-to-VoIP migration with a cross-site phone system for three plants), we cover the typical requirements of the region in a practical way. We know the compliance requirements of Swabian tax firms just as well as the multi-site logic of SME industry.
Personal consulting instead of a service hotline
With us, you have a dedicated, personally known point of contact. You don't have to explain your story anew every time – we know your systems, your industry and your requirements. This is precisely what makes the difference between an interchangeable IT supplier and a real systems house that thinks long-term.
successful projects
Years of experience
loyal long-term clients
Successful partnerships for two decades
150 projects completed, over 20 years of experience, clients who have been with us from the start. That's not luck, that's craftsmanship.
Listen: We analyze your processes instead of selling standard solutions.
Deliver: Seamless and timely implementation without downtime.
Maintain: Long-term support and dependable operational reliability.
Industries we specialize in
Every industry has its own unique demands for IT, data security, and communication. Off-the-shelf standard solutions are often insufficient. Thanks to our decades of experience, we know exactly what matters in your daily work.
Security Made in Germany
Your company and customer data are your most valuable asset. Therefore, we make no compromises when it comes to data security. All our cloud services are hosted in a highly secure data center in Germany. This not only guarantees you maximum availability but also strict compliance with the German General Data Protection Regulation (GDPR).
MKJC-Framework: All-in-one solutions
Say goodbye to fragmented individual solutions. At MKJC, we offer holistic concepts that seamlessly link networks, communication (VoIP), and software (CRM/Microsoft).
Voice over IP
With VoIP and internet telephony, your employees can communicate worldwide at lower rates.
EAP
With a comprehensive EAP system, you gain a solid working foundation – even plug-and-play, if desired.
Flexible Cloud Services – VOIP PBX (Telephone Systems)
Use your telephone system from anywhere.
Microsoft Network Environment
MS AD, MS Exchange, file servers with backup solutions. Benefit from a location-independent access rights system, including rights management. You receive Microsoft Office solutions, including mailboxes. Your data management and backup run via our cloud server.
Our Clients' Results
With over two decades of experience, we have successfully completed numerous projects across various industries. Our clients benefit from our ability to overcome complex IT challenges and deliver tailored solutions that meet their specific business requirements.
We were looking for an IT all-rounder for external data backup, networking and internet telephony. With great expertise, MKJC implemented cloud computing, IP telephony and a shared network. Via the hotline we always get fast, competent solutions – technical failures have decreased significantly.
MKJC has been our telephone and internet provider since 2007, introduced VoIP telephony and optimised our Wi-Fi. A 2021 upgrade made the system even more failover-reliable. What we especially value is the attitude: 'can't be done' doesn't exist! We no longer have to worry.
MKJC fully implemented our vision of a new, internet-capable phone system, replacing the old ISDN/analogue box with a virtual server. We now make calls across sites via VPN, and all employees can call simultaneously. We're impressed by both the technology and the staff.
With MKJC's virtual phone system we found exactly the flexible, home-office-capable solution we were looking for. The advice was thorough and the implementation smooth. Outlook integration and reachability work excellently – both in the office and at home.
I've known Mr Jagmohan since 2005 as a reliable partner with first-class all-round service. For my DEVK agency I needed central telephony for the office and home – MKJC delivered a reliable system. Despite the interference-prone location at the station, everything works flawlessly.
We needed a new phone system and a website relaunch – MKJC delivered both straightforwardly and to our specifications. We especially value the personal support from Mr Jagmohan instead of endless service hotlines. Technically everything runs flawlessly and we're thoroughly satisfied.
MKJC implemented our new phone system and the complete IT network expertly, quickly and without major disruption to day-to-day business. The proposed solutions are well thought out and work very well. What won us over was the personal, problem-oriented approach.
MKJC switched us from ISDN to VoIP and brought our three sites together into a shared phone solution. Mr Jagmohan and the support team are always reachable, handle enquiries quickly and advise us on digitalisation. Our internal communication now runs far more smoothly.
We needed a new phone system with better service for the town hall, including queue announcements and VPN connectivity for our branch offices. Mr Jagmohan was convincing in price, performance and advice. The connection with PC contacts simplifies our workflow – we're very satisfied.
For our 19 schools we needed a contemporary, cross-school telephony infrastructure. The choice fell on MKJC because of the external cloud solution we wanted. Mr Jagmohan is a reliable, competent point of contact – the system runs without interruption.
MKJC has advised us on telephone, network and server matters for 15 years. Our hardware was outdated in 2007 – Mr Jagmohan recommended cloud-based solutions and set up a phone system, server and QNAP system that have run smoothly ever since. The customer service is excellent and reassuring.
The switch to a paper-free office was a real challenge for us. Mr Jagmohan and his team offered cloud-based working on a Microsoft and Lenovo basis – integration and installation ran flawlessly. Since then we've been working far more efficiently and are very satisfied.
We were looking for a modern telecommunications solution – MKJC won us over with good proposals and a suitable offer. Mr Jagmohan set up a cloud-based phone system that has proven itself. Manual switching of the answering machine is gone, and calls and faxes are seamlessly traceable.
Contacts
What sets us apart from large corporations? With us, you won't get stuck in endless waiting loops. You always have dedicated, personal contacts who know your infrastructure inside out and react immediately to problems. We make clear statements instead of vague promises and always communicate with you as partners, transparently.
Michael Jagmohan (1980) is the owner and manager of MKJC. He built his own team, and his main focus is on delivering services from the cloud. As a consultant, he creates comprehensive concepts for companies looking to cut costs and increase efficiency. At MKJC he is responsible, among other things, for project management during overhauls of technical infrastructure. Previously, Mr Jagmohan worked in direct customer support in the IT and telecommunications sector at Siemens.
Tobias Jagmohan (1986) has been with MKJC since 2005. As Project Manager, he is responsible for designing and integrating cloud applications and, in the area of network and voice architecture, for implementing multi-site networking. Tobias Jagmohan previously gained experience as an intern at Continental in data analysis and the processing of component measurements. He completed his studies in business informatics with a Bachelor of Science degree.
Schedule your personal appointment now
"Good IT starts with trust. We take the time to understand you and your company's requirements in detail – and we're happy to come directly to your location to do so."
From our Augsburg location, we support companies throughout the entire Bavarian-Swabian area. In the immediate Augsburg city area and surroundings, Friedberg, Aichach, Königsbrunn, Stadtbergen, Neusäß, Gersthofen, Bobingen, Mering, Diedorf are part of our catchment area. Further south and west, Donauwörth, Dillingen, Günzburg, Memmingen, Mindelheim, Kempten and Kaufbeuren are added. To the east towards Munich, we support customers in Fürstenfeldbruck, Olching and Dachau. With references such as the municipality of Dasing and the City of Memmingen, we are deeply rooted in this region.
FAQs
Do you also support the wider Swabian area?
Yes. Augsburg is our bridgehead in Swabia – from here we support the entire economic area from Donauwörth in the north down to Memmingen, Kempten and Kaufbeuren in the south.
Which industries are your strength in the region?
SME industry, tax consultancy, law, property developers and public administration. With the City of Memmingen, the municipality of Dasing and industrial companies such as C+R Hydraulics, we have references that map precisely the profile of this region.
What is the ratio between on-site service and remote support?
We solve about 80 to 90 per cent of our cases via remote support – quickly, efficiently and with no travel costs. For the cases in which on-site deployments are necessary, we come directly to you – whether in Augsburg, Memmingen or Donauwörth.
Is the migration from ISDN to VoIP complex?
We take the complexity off your hands. Number porting, end-device configuration, training of your staff and the cut-over date take place step by step and without significant business interruption.
How secure is your cloud for data-sensitive sectors?
Our cloud runs exclusively in a German, GDPR-compliant data centre. We set up dedicated VLANs, firewalls and IDS/IPS systems and ensure high availability with redundant hosts and SAN storage.
How much does an initial consultation cost?
An initial consultation for a needs analysis is always free of charge and without obligation. We listen first before making concrete offers.
Still have questions?
Our team is happy to answer your questions personally